The IT and Informatics group at Jounce Therapeutics is looking for an experienced IT End User Services manager to join the Jounce IT team. The individual will manage end user services activities such as: Employee onboarding, helpdesk services, mobile device management, video conference services, application training and management. The individual will report to the Manager of Information Technology. The person in this position will help drive success and resolution to the customers’ needs as they oversee the Jounce help desk team. This individual will partner with counterparts in IT as well as throughout the company to ensure alignment of applicable end user technologies and services and focus on delivering a high level of internal customer service/satisfaction. This is a challenging position in the dynamic field of immuno-oncology which provides opportunity for growth in a fast-paced, start-up like environment.
Experience and Skills:
To be considered for this role, please submit your resume here by clicking “Apply for this job online”.
We are an equal opportunity employer offering a competitive salary and benefits package.
All applicants should be legally entitled to work for any employer in the US.
Note to Employment Agencies: Please do not forward any agency resumes. The company will not be responsible for any fees related to resumes that are unsolicited.